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FAQ

  • i never received my package / my package was badly damaged enroute
    please contact us directly through email at raizesderogelio@ or call us at 323-599-1363. we will ask you a few questions regarding your situation and find a solution shortly. typically, we will replace the plant, refund your money (if received within the previous 72 hours), or grant you credit.
  • how long will it take to receive my package?
  • how do i grow my own plants?
  • what impact does my purchase have?
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